Express Wash Concepts: Home Office - Etna, Ohio

Mack Carter

2 incidents within 2 weeks car side door mirrors damaged and over 2 months to submit the lowest estimate check in the shops name without any contact disclosures or agreement.

Dereck Bowens

The “car wash” just isn’t what it used to be… They used to be a great value. Don’t give me wrong, I value the wash and the vacuum. However, the price keeps going up and value is going down. Plus they keep putting different messages and upsells on the screen…You pay for the convenience to zip right through…but then get stopped with a random message. I used to recommend moo moo car wash to everybody… Not doing that anymore.

Leah Glanzman

Moo Moo Car Wash is wonderful. I get my car washed at several locations around the city and always have a wonderful experience. The corporate office is always helpful and donated a "wash basket" to a fundraiser the school I work at was having this year. I am very grateful to have a great company located in Central Ohio to help out!

Shamika Range-Clark

Make sure that this company employees explain to you how there services work. The employee did not explain that every month they would take money out my account. Customer service Doug Parker contacted me and said. We can’t give you your money back! I informed him know one told me the policy. I asked him to have his manager Corey Patterson to contact me. Instead Corey sent me a email 2minutes after as if he didn’t want to address my issue verbally over the phone. I thought it was very rude of him and he’s the Head of Customer Service Associate! I asked that I would be payed out from the Months they were taking money and they said “No”!

Jessica Dowdy

If you request to cancel, they will not honor that request and will continue to charge your card. We called, followed up 4 times, in writing, and then had to call again. This is a terrible way to do business. My son, who is a minor and works hard for his money, could not get these leaches off of his debit card.

Don Blum

The car wash is great. Noticed the premium car wash had a substantial price increase. This wasn’t as bad as the software changes that are not user friendly. The day I went to Moo Moo, the attendants had to do the selections for almost every customer. The changes are too confusing. Just give us the menu to choose what car wash we want.

Bryan Linthicum

Hands down, best carwash company in Columbus!

This address isn't actually a carwash, but the corporate office. They're always working so hard and diligent to make sure their washes are running smoothly, that they rarely get out for food. Feel free to stop by and bring them a box of doughnuts!

Angela Bruce

This car wash company will give you the run around in order not to pay for damages caused by their car washes. They don't care about their customers or about provided quality, safe services.