Custom Concepts Upholstery and cycle shop - Morgantown, West Virginia

Sailing with SeaAlice

I shared some before and after pictures. I asked Harley to replace the fabric and wood if he had too. Most all the wood had to be replaced, cool good job there. The colors were matched perfectly too. I was not as happy with the stitching. So, I went back and Harley explained he took the 25 year old seats apart and used the old fabric as the exact pattern for the new. I guess Harley did not see any room for improving what was there. Maybe I should have done a better job taping the old seats back together. And I would have had I known that it was going to be the exact pattern for the new material. I said to use yor supplier for what ever materials you needed. Even paid extra the day before I pick up the seats. Everyday is a school day.

A C

Exceptional Boat Seat Repair Service!

I recently had the pleasure of using Customer Concepts to repair a boat seat, and I couldn't be happier with the results. From start to finish, their service was top-notch.

They were incredibly professional, demonstrating great communication, expertise and attention to detail. They assessed the damage and explained the repair process clearly, ensuring I was comfortable and clear with every step and the cost. The turnaround time was impressive and on schedule.

The quality of the repair exceeded my expectations. The seat looks as good as new, and the craftsmanship is outstanding. It's clear that Customer Concepts takes pride in their work and strives for customer satisfaction.

I highly recommend Customer Concepts for any upholstery needs. Their dedication, skill, and excellent customer service make them a standout choice. Thank you for a job well done!

Jennifer Hoard

Fantastic work and great quality! The work they do is amazing and your upholstery will have everyone complimenting. Hard to find good craftsmanship these days, but they will not disappoint. Very professional and easy to work with! They are a must for custom upholstery work or for general repairs!

Alyssa Hosey

Beyond professional. We have used Custom Concepts for multiple projects for our association's year end awards. Everything has turned out better than expected. Great communication and attention to detail.

ginger marlow

What an amazing place!! They repaired my car upholstery in just 30 minutes and they surprised me cause I thought I was going to have to come back so they could put my seat cover back on but since I live an hour and a half away they took time out of what they were already working on to do my repair so I didn’t have to make the trip back!!

Justin Bell

This shop does amazing detailed work, and are great group of folks. If you want it done right the first time. Look no further, Custom Concepts Upholstery is it.

Samantha Paugh

Aaron’s has always done beautiful work! The seat for my bfs bike was done in a small amount of time and looked brand new!

Nathan Conrad

100% best custom upholstery shop around, especially in wv, from old cars/trucks to choppers,motorcycle, atv's and dirt bikes, what ever your needs they got you covered,, very recommended