The UPS Store - Miami Beach, Florida

Eric Ostrow

The staff @ UPS is outstanding. They are courteous , polite and extremely helpful. There never seems to be a line at this location, as these professionals move their clients along so quickly and efficiently.
I will continue to use this location due to their professionalism. Natalyn stands out to me as an extraordinary team leader at this UPS store. I am always pleased and glad when Natalyn assists me because I am assured to be in and out of the store quickly but most importantly, I know my package is in safe hands.
Bravo to whoever trained and hired this team. They are outstanding UPS employees!
👏👏👏👏

Alex Danko

Disgusting attitude.
I came in on October 29 at 4:30pm to make an Amazon return. They are 3 little boxes with rings. I have a QR code for the return. And accordingly 3 QR codes. In response, the staff says to me. You can only return one. The rest have to be carried at Whole Foods. I show that I chose to return it through the UPS Store. And showed me what I had written. But again I was told only one refund. What are these new introductions? And where is this information Another UPS store told me there was no such thing. I don't recommend this place. You go in there and you are already negative immediately. There were two employees, a woman and a man with glasses. This attitude makes you not want to do business with a place like this. …….

Rachel Vecchiarelli

this gentlemen was so patient when i showed up with 5 separate amazon returns but i packaged them all in one box- we opened it up and he helped me repackage everything individually, we even had to print a new label or something, my UPS (65th and collins) visit was smooth and simple. i dont remember his name but he has short hair and very blue eyes- so sweet - we need more people like him

Erik Matlick

I sent two package, one over night on Monday and the package didn't get delivered until Wed. They said they would call me back and never did. I then sent another one on Friday with time sensitive information in it for Monday delivery. Today I found out the package is "lost" and I to fill out a lost form so that they can try and locate it. I would not recommend using this location for anything important.

Monica Carter

I am a regular customer of UPS stores, mainly because my husband is an Amazon impulse byer (haha) Every time I come in I have the pleasure of dealing with great customer service and they do truly care about their customers. Oscar, Nadalyn, and Stephan thank you guys for making every visit wonderful

AYeh EKbatani

This store has consistently given my family a great service.
Everyone is super friendly and professional and speedy.
One person by the name of Nadelyn has been there for few years and she has been just awsome.

Emilio A.

The fact that these thieves charged me 90 dollars for "brokerage fees" after already having paid them 50 dollars to mail my package makes my blood boil. USPS charges 10 dollars. These people are plain thieves and do not deserve a single dime. TrustPilot has 40k reviews for UPS, and the average score is barely 1 star. No wonder. TAKE YOUR BUSINESS SOMEWHERE ELSE.

I sent a gift for which I had ALREADY PAID damn taxes on and didn't have the DECENCY of telling me I shouldn't put the "value". IT'S A GIFT!!!!!

Luis Oquendo

Yo cómo independiente inspector de calificación calidad voluntario le digo que El lugar tiene paqueo un poquito grande las personas que te atiende son muy agradables y atento y hablar español también inglés y son muy rápido todo se lo recomiendo